We process your order as quickly as possible. All orders are fulfilled at our warehouse within 1-3 business days. All customers paying by credit card, will, however, be subject to validation controls and Collust reserves the right to delay an order if we consider further security control to be necessary.
How much is shipping?
Please use our shipping calculator to estimate shipping costs.
Shipping is FREE on purchases over £100 Specific rates may apply to bulky goods and/or large order quantities.
Do we ship internationally?
Yes we do!
How do I track my package?
You can check the status of your order by emailing our customer support desk at firstname.lastname@example.org.
How long does it take for my order to arrive?
This depends on the product ordered. Most of our items are manufactured on demand. The delivery time varies and can take between 2 and 4 weeks.
We use manufacturers all over the world to bring unique and special items to our customers, all the items shipped have tracking information.
If you are still not sure, just send us an email we will be happy to help!
I ordered 2+ items, but only received one..... where's my order?
Since we ship items on demand we stock our products in multiple warehouses around the world, when you order multiple items at a time they may be shipped separately. So don't panic if you don't receive all of your items at once...they are on the way! This is expected.